While most applicants are honest, hard working individuals seeking a long term employment opportunity, some of them misrepresent information about their background, employment history, education, experience, and abilities in order to obtain the position. Too often these individuals who falsify the information about their past are hired by an organization and become problem employees - engaging in behavior that undermines their working environment and, in some instances, endangers the public (oftentimes resulting in negligent hiring charges).

This one-hour videotape training program offers interviewing techniques and procedures that will significantly increase the effectiveness of your pre-employment selection interview, and will help you to create a process in which you will be able to identify high risk applicants who have misrepresented their background before they become problem employees.

The techniques presented are identical to those our staff uses to screen hundreds of job applicants every year for positions of trust. The applicants we see have already been pre- screened by the prospective employer. By applying specialized interviewing techniques, about 30% of these applicants tell us that they have falsified significant information on their employment application -- information that often causes the employer to make a "not-hire" decision.

SOME OF THE SPECIALIZED INTERVIEWING TECHNIQUES PRESENTED INCLUDE:

How to Create an Interviewing Environment Conducive to Truth Telling.

How to Psychologicaly Prepare an Applicant to Feel Comfortable Discussing Falsifications on Their Application.

Proper and Improper Ways to Ask Direct Questions.

How to Evaluate an Applicant's Verbal and Nonverbal Responses for Indications That Relevant Information is Being Withheld.

How to Ask Follow-Up Questions in a Way That Elicits Truthful Information

This program is designed for Human Resources staff, Managers, Business Owners - anyone who is involved in the selection of new employees for the organization.

The series contains 4 videotapes (approximately 15 minutes each) and a 100-page study guide. Multiple study guides can be purchased with the program.

Please Note: We have made a few pages of the sections from the "Preliminary considerations" and "Asking direct questions" segments of the Study Guide available for your review (you will need Adobe Acrobat Reader 5.0 to review these .pdf files). The Study Guide can be purchased as an independent text for $39.95 (larger amounts of multiple copies can be purchased at a discount).

Click > Here to view the study guide segments

(If after using the Study Guide you decide to purchase the Videotape Training program, you will be eligible for a 10% discount)

PROGRAM CONTENT (TOPICAL OUTLINE OF STUDY GUIDE):

INTRODUCTION: OVERVIEW OF PRE-EMPLOYMENT SCREENING
The need for effective pre-employment screening
The employer's goal of pre-employment screening
Traditional screening procedures
Improving employee selection
Suggested pre-employment screening procedures
The employment application
Summary points
Introduction review
Group exercise

PART I - DEVELOPING AN INTERVIEW STRATEGY
Preliminary Considerations
The Introductory Statement
Asking Direct Questions
Summary Points
Part One Review
Group exercise

PART II - : EVALUATING THE APPLICANT'S BEHAVIOR
Introduction to Behavior Analysis
Principles of Behavior Analysis
Behavior Symptom Analysis
Summary Points
Part Two Review
Group Exercise

PART III - ASKING FOLLOW-UP QUESTIONS
Underlying Principles
Probing Follow-Up Questions
Assumptive Follow-Up Questions
Corroborative Follow-Up Questions
Practice Session
Entire Interview

APPENDICES
Appendix A: Suggested Direct and Follow-Up Questions
Appendix B: Answers to Chapter Review
Appendix C: Answers to Exercises



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