New Reid training program now available

Developed for Non-Law Enforcement

In order to meet the needs of those organizations and individuals who conduct investigative interviews but may not engage in accusatory interrogation, John E. Reid and Associates has developed a specialized three day training program entitled, 'The Reid Technique of Investigative Interviewing and Positive Persuasion'. This new training program consists of two phases. Phase one focuses on how to most efficiently and effectively conduct a non-accusatory investigative interview, and how to assess the credibility of the information that was developed during the interview. Phase two of the process involves the use of The Seven Steps of Positive Persuasion to motivate the subject to want to tell the truth regarding information they perceive as being incriminating.

This approach is applicable in any investigation where the investigator seeks the truth from the subject, i.e. an employee who is involved in falsifying an expense account, violating various rules or regulations pertaining to their job, harassing other employees, stealing from the company, or any other violation that comes into question.

The content of this program is designed for regulatory investigators, auditors, CPAs, Human Resource professionals and anyone involved in fact-finding investigations regardless of their level of experience.

The following core principles and practices should be guidelines for all personnel when conducting investigations:
  • Always treat the interview subject with dignity and respect
  • Remain an objective and neutral fact finder
  • Be sure to identify all of the parties that need to be questioned and the evidence that needs to be collected and/or secured
  • The key to a successful interview is prior planning: identifying the issues to be resolved; the questions that need to be asked; and the contradictions that need to be addressed
  • Document all of the investigative steps that were taken and the content of all interviews
  • Prepare a thorough and detailed written report, including the applicable employer policies and/or guidelines at issue
  • Maintain confidentiality within the parameters of the investigation
  • The report and final decision are not the end of the investigation: follow-up conversations may be necessary regarding retaliation issues; advising the complainant of the action taken; and subsequent reinforcement of appropriate policies and behaviors

18 PDCs (Professional Development Credits) are awarded from the Society for Human Resource Management (SHRM) for this 3-day program, and 18 CPE Credits are awarded for those in the Accounting and Auditing fields of study from the National Association of State Boards of Accountancy

Topics for this Three-day course include the following:

  • Characteristics of Phase I The Investigative Interview and Phase II The Seven Steps Of Positive Persuasion
  • Proper room setting (including with a third party present)
  • Characteristics of an effective interviewer
  • The goals of the interview process
  • Behavior symptom analysis - how to assess the credibility of the information provided by the subject during the interview
  • Principles of behavior symptom analysis
  • Factors that can influence a subject's behavior
  • The rules to follow in evaluating a subject's behavior
  • Behaviors evaluated:
  • Attitude
  • Posture
  • The use of Illustrators
  • The use of Adaptors
  • Eye contact
  • Verbal responses
  • The behavioral model of the truthful individual
  • The behavioral model of the deceptive individual
  • Planning for the interview - fact analysis
  • Determining the sequence of interviews

Phase I - The Reid Behavior Analysis Interview

  • Identifying the appropriate investigative questions
  • Evaluating the credibility of a story
  • The use of behavior provoking questions
  • The model of responses for truthful and deceptive individuals to the behavior provoking questions
  • Identifying and eliminating the truthful subject
  • Identifying the deceptive individual and determining the next investigative step

Phase II - The Seven Steps of Positive Persuasion

    Principle; through the use of understanding, logic, empathy and rationalization the investigator presents persuasive statements to motivate the subject to want to tell the truth.
  • STEP 1: State your Position
  • STEP 2: Development of Persuasive Statements
  • STEP 3: Overcome Resistance
  • STEP 4: Address the subject's Fears and Concerns
  • STEP 5: The Closer
  • STEP 6: Establish the Details
  • STEP 7: Document the details of the Subject's Statement
The all-inclusive course fee is $625.00 per person.

We offer a Money Back Guarantee if you are not completely satisfied. 

If you are interested in hosting this Three-day training program for your organization or association, please contact Julie Rock at 1-855-479-3959 or

National Registry of CPE Sponsors.  John E. Reid and Associates, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.  State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit.  Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: